- DTDC Courier & Cargo Ltd.
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DTDC Courier & Cargo Ltd.(DTDC) is one of India’s Largest Domestic Delivery Network Companies, offering various custom made services ranging from Domestic to International. DTDC delivers to the remotest places in India with the help of business partners (franchises) spread across the country.
Contents
History
DTDC Courier & Cargo Ltd. (DTDC) was founded by Mr. Subhasish Chakraborty in 1990. Within a short span, through its business associates, the company expanded its delivery network across the country, thereby creating one of India's Largest Domestic Delivery Networks. Today DTDC is one of the largest Indian companies in the Express industry. DTDC can also be credited with pioneering the franchisee concept for the courier industry in India, and today has the largest franchisee network in the country enabling it to cover over 10,000 pin codes across the nation.
Administrative Regions
DTDC is Head quartered in Bangalore, and has its zonal offices in Bangalore, Mumbai, Delhi and Kolkata. It has over 300 own offices and over 4000 channel partner offices spread across the country monitored through various regional offices. While there are advantages associated with the franchisee concept, it is also necessary to keep the franchises motivated and the company needs to coordinate and monitor the franchises constantly to ensure superior service standards.
Products and Services
Services offered
Air Express - Domestic and International - This service is to customers who need to send vital documents or small parcels across India or to the world urgently. DTDC connect a large percentage of packages through the airways to ensure great service and timely deliveries every time.
Air Cargo - Domestic and International - Cargo includes heavy loads or security items like electronic components that require to be passed through a certain ‘cooling period’ as per rules at Indian Airlines. The difference in delivery time between Air Express and Air Cargo is one day.
Surface Cargo - Short distances and bulk loads are handled via surface cargo services that deliver door-to-door products through rail or road. With this service, the customer has to submit several inter-state permits & forms to clear the load at check-posts.
DTDC Intracity Courier Ltd. - This is the subsidiary company of DTDC for speedy Intra-city deliveries.
Value Added producsts
DTDC Plus
DTDC Plus provides Assured Next business day delivery to metros and major cities in India with 100% Money Back Guarantee if not delivered within committed delivery period.
Prime Time Plus (PTP)
It is a guaranteed service for time definite deliveries of consignments within the next possible business day targeting time-critical Business to Business (B2B) and Business to Customer (B2C) Segments. Prime Time Plus 10.30 & Prime Time Plus 12.00 guarantee the next possible business day delivery of consignments by 10.30 am and 12.00 pm respectively, from select origins to select pincodes at Metro locations. Prime Time Plus Sunday guarantees that consignment pickup up on the Saturday before 06:00 pm will be delivered on Sunday barring unforeseen circumstances.
DTDC Blue
DTDC Blue provides assured second business day delivery service to places far and wide across the country, to a large number of destinations which due to distance and connectivity cannot be delivered as Next Business day also with 100% Money Back Guarantee if not delivered within committed delivery period.
References
External links
Categories:- Logistics companies of India
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