- Cygnific B.V.
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Cygnific B.V.[1], a pan-European [2] service provider [3] is a subsidiary of KLM Royal Dutch Airlines [4][5][6] that was founded in 1998.[7]
Cygnific is based in Amsterdam[8] but has also service centres in Norwich[9] and Enschede.[10]
About 700 employees [11] assist customers and travel agents in a variety of countries and languages[12].
By carrying out reservations, providing general information and supporting the web site[13] Cygnific handles every year approximately 3 million transactions [14]
References
- ^ "Based on their old logo Cygnific is a daughter company of KLM and they organize the call centres and back office works.". http://www.enbiun.nl/portfolio/project/147. Retrieved 2011-05-31.
- ^ "She joined KLM through its pan-european sales and customer service subsidiary, Cygnific, as the Director of Operations". http://www.amtonline.com/article/article.jsp?sitesection=1&id=6357. Retrieved 2011-05-31.
- ^ "Nature of business: Service Provider". http://www.europages.co.uk/CYGNIFIC-BV/bcg-EUR-NLD066386-00101-25-xx/business-info.html. Retrieved 2011-05-31.
- ^ "Cygnific is a full subsidiary of KLM Royal Dutch Airlines, operating as an independent company with its own business strategy, operational processes and human resources policy". http://www.cygnific.com/index.cfm?act=text.display&main=1. Retrieved 2011-05-31.
- ^ "Liz Gill PR has been appointed to raise awareness of the KLM-owned call centre Cygnific.". http://www.prweek.com/news/rss/101365//. Retrieved 2011-05-31.
- ^ "Other Envision customers around the world include KLM Royal Dutch Airlines subsidiary Cygnific, Alestra, Telia and AOL France.". http://www.envisioninc.com/International_B10A179.html. Retrieved 2011-05-31.
- ^ "Cygnific was established in 1998, as the reservations department for several KLM European establishments.". http://www.careerbuildergulf.com/Jobs/Company/C8E0R962WFQLHT8HHQH/Cygnific/. Retrieved 2011-05-31.
- ^ "Cygnific sales and service centre, a subsidiary company of KLM Royal Dutch Airlines based in Amsterdam, has used EURES’ services for over two years to help with recruitment.". http://ec.europa.eu/eures/main.jsp?lang=en&catId=9532&myCatId=9532&parentId=20&acro=news&function=newsOnPortal. Retrieved 2011-05-31.
- ^ "Cygnific heeft al Customer Care Centers in Amsterdam en Norwich (UK)". http://www.nieuwsbank.nl/inp/2000/12/12/H007.htm. Retrieved 2011-05-31.
- ^ "AMSTELVEEN/ENSCHEDE, 12 december 2000 - 100% KLM-dochter Cygnific opent op 1 maart 2001 een nieuw Customer Care Center in Enschede". http://www.nieuwsbank.nl/inp/2000/12/12/H007.htm. Retrieved 2011-05-31.
- ^ "Met zo’n 700 medewerkers ondersteunt Cygnific reizigers en reisagenten". http://www.teletrain.nl/wp-content/uploads/2009/12/Cygnific07052008.pdf. Retrieved 2011-05-31.
- ^ "Our team of 700 employees assist customers and travel agencies in 19 different countries, speaking 11 different languages!". http://cygnific.gtviralmarketing.nl/about+cygnific/. Retrieved 2011-05-31.
- ^ "De dienstverlening omvat reserveringen, reisinformatie, website support en frequent flyer-services.". http://www.rubicongroup.nl/klanten/Pages/Cygnific-Web-selfservice-systeem.aspx. Retrieved 2011-05-31.
- ^ "Handling in excess of 3 million transactions a year...". http://www.bilingualpeople.nl/sponsors/client/811/section/exhibitors. Retrieved 2011-05-31.
External links
Categories:- Service companies of the Netherlands
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