Crownpeak

Crownpeak

Contents

Company Profile

Founded in January 2001, CrownPeak was the first on-demand (SaaS) web content management solution for global enterprises. Today, CrownPeak provides Cloud web content management (WCM) and web content optimization (WCO) solutions to hundreds of customers and thousands of business-critical web sites. Built for marketers by marketers, CrownPeak’s products and services enable organizations to optimize their web sites, measure and maximize business results. The company manages content for hundreds of Web sites, including sites for Skype, Kaiser Permanente, Moog, Nissan, ACE, MetLife/Alico and more.[1]

Services

CrownPeak Web Content Management is delivered as a software as a service through a decoupled Cloud architecture. This allows for greater scalability, security, integration and deployment speed when compared to other WCM delivery types like Installed or Open Source.[2]

AppExchange Application

CrownPeak Site Watch is an AppExchange application that enables Salesforce.com customers to monitor and search a user-defined collection of Web sites from directly within Salesforce.com. CrownPeak Site Watch is only available through the Salesforce.com AppExchange and appears as a tab that resides in Salesforce.com interface.[3]

Cloud Solutions

CrownPeak's cloud web content management and optimization products allow enterprises to effectively manage their global websites.[4]

Their products include:

  • Cloud Content Management System (CMS) - to manage and optimize web content with no HTML skills required.
  • Mobile CMS - to create and manage mobile sites
  • Content Testing & Targeting - to conduct A/B and multivariate testing and targeting of content
  • Connectors - to facilitate integration with ECMs, SharePoint, Email Platforms, CRMs, eCommerce Engines, Social Media, and other
  • Web Analytics - to track user behavior and generate reports
  • Website Search - to index and return internal search queries
  • Global Web Hosting - to host your websites globally in the cloud
  • Managed Services - assigned client services that support all your technical requirements

Security

CMS content management services can be accessed from any remote system with a Web browser and Internet access. With increases accessibility options rises increase in security threats. The CMS platform is composed of CrownPeak software running on Windows servers: a Microsoft IIS Web server and a Microsoft SQL database server. Multiple server pairs (CMS units) make up the CMS platform. Each customer is assigned to a shared CMS unit and granted exclusive access to their own content management environment and database instance. A combination of Web, database, and application security methods and practices insulate customers both from each other and from external attack.[5]

Web Browser Security

To access the CMS content management through a web interface, the customer’s browser must have JavaScript, VBScript, and session cookies enabled. Cookies used by the CMS application contain an RC5-encrypted timestamp, but do not hold any user credentials or session data. In other words, CMS does not store any sensitive information on the user’s system.

Web Server Security

Customers interface with Microsoft’s IIS Web server using a custom CrownPeak Internet Server API (ISAPI).

Awards

  • 2011 - Stevies Awards Finalist for Best Software Development Team[6]
  • 2011 - Stevies Awards Finalist for Best Software Marketing Campaign[7]
  • 2010 - Codie Award Finalist for Best CMS[8]
  • 2009 - WebAward for Outstanding Achievement in Web Development
  • 2009 - Best of SaaS Showplace (BoSS) Award[9]
  • 2008 - Rated “positive” by Gartner [10]
  • 2007 - SIIA Codie Finalist
  • 2006 - Codie Award Finalist[11]
  • 2006 - Stevies Awards Finalist for Best Customer Service Organization
  • 2005 - Deloitte Technology Fast 50 "Rising Star"[12]
  • 2005 - Codie Award Finalist
  • 2005 - EContent 100

Key people

  • Jim Howard - Chief Executive Officer
  • Carl Sutter - Chief Technology Officer
  • Diane Knoll - Chief Finance Officer
  • Soumya Das - Vice President of Marketing & Strategy
  • Greg Aimone - Vice President of Client Services
  • Scott Smith - Vice President of Sales
  • Sean Lally - Vice President of Systems & Security

External links

References

  1. ^ http://www.hoovers.com/crownpeak/--ID__131595--/free-co-profile.xhtml About Crownpeak
  2. ^ http://www.crownpeak.com/solutions/our-key-differentiators.aspx
  3. ^ http://www.salesforce.com/web-common/assets/doccache/MultiForceDir/01530000000Fm9TAAS.pdf Sales Force AppExchange
  4. ^ http://www.crownpeak.com/products/index.aspx
  5. ^ Core Competence Inc. Audit
  6. ^ http://www.reuters.com/article/2011/05/12/idUS282020+12-May-2011+MW20110512
  7. ^ http://www.reuters.com/article/2011/05/12/idUS282020+12-May-2011+MW20110512
  8. ^ http://www.cmswire.com/cms/web-cms/2010-codie-award-finalists-include-bridgeline-crownpeak-for-best-cms-006763.php
  9. ^ http://www.saas-showplace.com/crownpeakbossaward.html SaaS Award
  10. ^ http://mediaproducts.gartner.com/reprints/oracle/article31/article31.html Gartner Rating
  11. ^ http://contentmanagement.net/news/crownpeak-named-2006-codie-award-finalist-in-two-categories/
  12. ^ http://newsblaze.com/story/2005081205000800002.mwir/topstory.html

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