- Employee voice
Employee Voice refers to the participation of employees in influencing corporate decision making. Employees are given a voice through informal and formal means to minimise conflict, improve communication and encourage staff retention through motivation and fair treatment (Stone, 2005). Employee participation is a form of empowerment and motivation that leads to increased productivity and retention [Davis, E,M, Lansbury, R,D (1996), Managing Together: Consultation and Participation in the Workplace, Longman, Australia ]
Informal and Formal Mechanisms
Employee voice is attained through both informal and formal mechanisms. Informal employee voice mechanisms include general conversation between employees and employers, email communication, employee feedback, social functions and meetings at the workplace. Employees can also influence corporate decision making through their actions, such as turnover and absenteeism [McLean, P (2008), Employee Voice, MGMT341, International and Comparative Human Resource Management, University of Wollongong, delivered 19 August 2008]
Formal mechanisms include communication tools implemented by an organisations human resource department, such as employee surveys and suggestion boxes. Some organisations promote employee voice through financial participation, such as share ownership and profit-sharing opportunities. Employee consultative committees and representation through trade unions are also formal ways of ensuring employees are informed and are given a voice in decisions that affect their employment [McLean, P (2008), Employee Voice, MGMT341, International and Comparative Human Resource Management, University of Wollongong, delivered 19 August 2008]
European Works Councils
In an international context, the role of employee voice varies immensely. The European model is fundamentally based on employee communication and consultation between employees and corporate management. European Works Councils were introduced through the European Directive 1994 to accommodate these goals and provided employees with an opportunity to gain access to senior levels of their employers. The European model has required amendments to improve its effectiveness in managing employee voice and legal compliance [Timming, A (2007), ‘European Works Councils and the Dark Side of Managing Worker Voice’, Human Resource Management Journal, Vol.17, Iss.3, pp.248-254]
Notes
References
*Davis, E,M, Lansbury, R,D (1996), Managing Together: Consultation and Participation in the Workplace, Longman, Australia
*McLean, P (2008), Employee Voice, MGMT341, International and Comparative Human Resource Management, University of Wollongong, delivered 19 August 2008
*Stone, R (2005), Human Resource Management, 5th edition, John Wiley & Sons, Queensland
*Timming, A (2007), ‘European Works Councils and the Dark Side of Managing Worker Voice’, Human Resource Management Journal, Vol.17, Iss.3, pp.248-254
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