Self service

Self service

Self service is the practice of serving oneself, usually when purchasing items. Common examples include many gas stations, where the customer pumps their own gas rather than have an attendant do it (self-service gas pumping is illegal in New Jersey & Oregon); Automatic Teller Machines (ATMs) in the banking world have also revolutionised how people withdraw and deposit funds; most American stores, where the customer uses a shopping cart in the store, placing the items they want to buy into the cart and then proceeding to the checkout counter/aisles; or at buffet-style restaurants, where the customer serves their own plate of food from a large, central selection.

Self service is used on the phone, web and email to facilitate customer service interactions using automation.

See also

* Self checkout
* Self service software
* Employee Self Service
* Automated teller machine


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  • self-service — [ sɛlfsɛrvis ] n. m. • 1949; mot angl. ♦ Anglic. Magasin, restaurant où l on se sert soi même. ⇒ libre service. Des self services. « Besson décida d aller manger au self service » (Le Clézio). ⇒ 3. self. Par appos. Restaurant, pompe à essence… …   Encyclopédie Universelle

  • self-service — ˌself ˈservice adjective a self service shop, restaurant etc is one in which customers get the goods themselves and then go and pay for them: • a self service food concern self service noun [uncountable] : • The average gas station in the US… …   Financial and business terms

  • self-service — self ser·vi·ce s.m.inv. ES ingl. {{wmetafile0}} 1. esercizio pubblico (ristorante, magazzino, distributore di benzina, ecc.) in cui il cliente si serve da sé, senza l intervento del personale (accorc. 2self): pranzare al self service | anche… …   Dizionario italiano

  • self-service — adj a self service restaurant, shop etc is one in which you get things for yourself and then pay for them >self service n [U] …   Dictionary of contemporary English

  • self-service — ☆ self service [self′sʉr′vis ] n. the practice of serving oneself from a display of articles in a store, cafeteria, etc. or servicing one s car oneself at a service station and then paying a cashier adj. operating with such self service …   English World dictionary

  • self-service — /self serr vis/, n. 1. the serving of oneself in a restaurant, shop, gas station, or other facility, without the aid of a waiter, clerk, attendant, etc. adj. 2. noting or pertaining to a cafeteria, grocery, store, etc., designed for the patron or …   Universalium

  • self-service — or ,self serve adjective a self service restaurant or gas station is one where the customers have to serve themselves …   Usage of the words and phrases in modern English

  • self-service — /selfˈservis, ingl. ˌsɛlfˈsYːvɪs/ [vc. ingl., comp. di self «sé stesso» e service «servizio»] A s. m. inv.; anche agg. inv. fai da te B s. m. inv. (est., di ristorante) CFR. tavola calda …   Sinonimi e Contrari. Terza edizione

  • self-service — /sɛlf sə:vis/, it. /sɛlf sɛrvis/ locuz. ingl. [comp. di self sé, sé stesso e service servizio ], usata in ital. come s.m., invar. 1. (comm.) [tecnica di vendita che non prevede l impiego di addetti o commessi, anche in funz. appositiva: un… …   Enciclopedia Italiana

  • self-service — (adj.) 1919, in ref. to grocery stores, from self + service (q.v.) …   Etymology dictionary

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