- Vikas Kapoor
Vikas Kapoor is the President and CEO of
iQor , abusiness process outsourcing company employing over 8,000 people in America, Europe and Asia. Kapoor joined iQor in 2004 and has led a major turnaround in the company’s operating and financial performance. After five straight years of declining performance, iQor has had double-digit revenue and profit growth every year for the last four years. It is reportedly one of the fastest-growing companies in the call center industry.Prior to iQor, Kapoor was President and CEO of Toronto-based Delano Technology, a publicly held management software company. Prior to Delano, Kapoor was President and CEO ofWalker Digital , an incubator of Internet businesses that served as the launch pad forpriceline.com . Prior to that, Kapoor co-founded and builtMitchell Madison Group , one of the fastest-growing professional services firms of the 1990s. Kapoor started his career withMcKinsey & Co. .Kapoor earned an MBA from theHarvard Business School , where he was aBaker Scholar . He also holds an MA in Philosophy from Harvard University and is a magna cum laude graduate ofPrinceton University . Kapoor serves on the boards of theMetropolitan Opera ,Cooper Union and theRubin Museum of Art . He is also a member of theYoung Presidents' Organization and Philippine President Gloria Arroyo's International Board of Advisors.External links
* [http://www.nytimes.com/2006/11/24/business/worldbusiness/24call.html?_r=1&scp=1&sq=Vikas+Kapoor&st=nyt&oref=slogin The New York Times: Filipinos Are Taking More Calls in Outsourcing Boom]
* [http://business.timesonline.co.uk/tol/business/economics/article701641.ece The Times: Economic Security Demands that we Remove Safeguards]
* [http://www.iht.com/articles/2006/11/20/business/call1.php International Herald Tribune: Philippine Call Center Business Booms]
* [http://www.milkeninstitute.org/presentations/media.taf?ID=2252 Vikas Kapoor Video Clip: Milken Institute Conference 2008]
* [http://www.milkeninstitute.org/presentations/media.taf?ID=2001 Vikas Kapoor at Milken Institute Conference 2008: Kapoor Audio]
* [http://video.google.com/videoplay?docid=5563203775456939539&hl=en Google Video: Vikas Kapoor at Milken Institute Conference 2008]
* [http://www.cxoamerica.com/currentissue/article.asp?art=270108&issue=202 CXO: How to Win the Globalization Game]
* [http://iqor.com/Vikas_Kapoor.html Vikas Kapoor]
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