Delivery schedule adherence — (DSA) is a business metric used to calculate the timeliness of deliveries from suppliers. It is a commonly used supply chain metric and forms part of the Quality, Cost, Delivery group of performance indicators. Calculation Delivery schedule… … Wikipedia
Cost of poor quality — (COPQ) or poor quality costs (PQC), are defined as costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor Quality Costs.[1] COPQ is a… … Wikipedia
Quality management — is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance. Quality management can be considered to have three main… … Wikipedia
Cost-minimization analysis — Cost minimization is a tool used in pharmacoeconomics and is applied when comparing multiple drugs of equal efficacy and equal tolerability Therapeutic equivalence must be referenced by the author conducting the study and should have been done… … Wikipedia
Medicare Quality Cancer Care Demonstration Act — The United States Medicare Quality Cancer Care Demonstration Act of 2009 (H.R. 2872) is a landmark, national initiative intended to enhance the quality of cancer care, focused on seniors covered by Medicare (approximately 45% of cancer patients… … Wikipedia
Content delivery network — A content delivery network or content distribution network (CDN) is a system of computers containing copies of data placed at various nodes of a network. When properly designed and implemented, a CDN can improve access to the data it caches by… … Wikipedia
Software quality — Contents 1 Motivation for Defining Software Quality 2 Definition 3 Alternative Approaches to Software Quality Defin … Wikipedia
Service delivery platform — The term Service Delivery Platform (SDP) usually refers to a set of components that provide a service’s delivery architecture (such as service creation, session control protocols) for a type of service. There is no standard definition of SDP in… … Wikipedia
Malcolm Baldrige National Quality Award — The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the only formal recognition of the performance excellence… … Wikipedia
Royal Mail Special Delivery — is a mail service from Royal Mail in the United Kingdom. It insures goods between the value of £500 and £2,500. The sent item will reach its destination by 1pm or 9am the next day for an increased cost. In the event that the item does not arrive… … Wikipedia
