Digital Fuel

Digital Fuel

Infobox_Company
company_name = Digital Fuel
company_
company_type = Privately held
company_slogan = Service Management. Delivered
foundation = 2000
location = San Mateo, California
industry = Software & Programming
products = Customer-facing Business Service Management Software
homepage = [http://www.digitalfuel.com Digital Fuel]

Digital Fuel, a provider of customer-facing business service management software, [McConville, Raymond. Light Reading, (1/14/08) [http://www.lightreading.com/document.asp?doc_id=142881 "Startup Spotlight: Digital Fuel"] ] was founded in the year 2000. [McConville, Raymond. Light Reading, (1/14/08) [http://www.lightreading.com/document.asp?doc_id=142881 "Startup Spotlight: Digital Fuel"] ] Digital Fuel's ServiceFlow suite is comprised of a service level management, service catalog and financial management component. [Goolsby, Kathleen. Outsourcing Journal, (6/08) [http://www.outsourcing-journal.com/jun2008-digital.html "How Service Management Software Solutions Enhance Outsourcing Relationships"] ] The application supports industry standards such as ITIL v3, COBIT, ISO 20000 and the TM Forum’s eTOM. [McElligott, Tim. Billing & OSS World, (5/6/08) [http://www.billingworld.com/news/briefs/digital-fuel-bt-service-management.html/ "Digital Fuel Delivers Advanced ITIL Catalog"] ]

Its customers include British Telecom, Cisco, Computacenter, CSC, Cummins, Dell, General Electric, IBM, Nestlé, O2, Procter & Gamble, Siemens, SITA, Sprint, Steria, Telefonica, Telus, WiPro and others.

References


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