Kenneth Hopper

Kenneth Hopper ( formally known as Robert D. Kenneth Hopper), a Scots engineer and now a US citizen, has made a lifelong study of different national manufacturing cultures. His studies of the origins of America’s factory management culture and its influence on Japanese factory management and elsewhere after World War II have received international recognition. He is the author of numerous academic and professional articles on manufacturing and management.

Biographical Background

He is married to Claire White Hopper, a former bank executive, and lives in Hackettstown, New Jersey. His brother, William Hopper, is an investment banker, based in London. Kenneth Hopper was born Glasgow, Scotland (May, 1926). [http://en.wikipedia.org/wiki/Will_Hopper]

Kenneth Hopper is the son of an eminent Scottish professor of chemistry who had been raised on small farms in Northern Ireland and educated in a one-room schoolhouse through secondary school. The father's talent, however, earned him a scholarship to the Royal Academy of Science in Dublin. Professor Hopper, being Irish, was not allowed to serve in the Army during World War I, so he found employment as a graduate foreman with British Dyestuffs ( later the Imperial Chemical Industries, Ltd.). The nitroglycerine section, where he worked, was known as “the land of the one-legged stools,” as the workers could not risk dozing on the job and dropping the containers of highly explosive liquid. His father, in addition to his duties at the Royal Technical college, was co-author of a respected text on organic chemistry which is still being used. Professor Hopper also headed the Scottish section for the Society of Chemical Industry. Kenneth recalls many discussions about the chemical industry around the family table, particularly the issues raised about his father’s opinion that the Haber labs in Germany were much superior to any British installation. This question of the superior efficacy of various nations’ manufactures was thus an early perception of Kenneth Hopper’s.

Experiential Research Sources

Hopper attended “public” schools in Glasgow, graduating in 1942. During college, he worked one summer as a “production chaser” in the Cathcart Pump works and another in G&J Weir -- a young man with a wheelbarrow fetching parts from remote departments, as he describes it. This also gave him the opportunity to visit many areas of the works and observe first-hand the practical problems of major manufacturers. He matriculated at Glasgow University, the premiere British training ground for technology. Upon graduation in 1946, he earned First Class Honours in Mechanical Engineering, Glasgow University.

Pending graduation, he had enlisted in the British Army’s Signal Corps Officer Training Corps, but when he reported for duty in 1946, he was mustered out along with World War II veterans. However, this brief contact with the world of radio electronics stimulated an interest in that field that flowed naturally into his later studies of the Civil Communications Section seminars. These post-war seminars were designed by the American occupation for Japanese electronics manufacturers, as there was a considerable need to keep the Japanese population informed of America’s postwar reconstruction efforts there. Mr Hopper also observed that innovations such as radar, penicillin, and the jet engine came from English inventors, but each of these was turned to another nation, often America, for manufacturing. This was blatantly obvious during the war when fleets of merchant vessels had to be employed to bring parts back to Great Britain that could have been made on the island kingdom, a tragic story of submarine warfare that Hopper heard from P&G’s principle fitter. Radar’s refinement from a non-directional to a directional scanning device, for instance, came from the Bell Laboratories of Summit, New Jersey, USA. So, Mr. Hopper entered the manufacturing phase of his career with a keen awareness of the need for understanding how industries evolved innovative practices.

Mr. Hopper served a graduate apprenticeship at Metropolitan Vickers from 1946 to 1948, in Manchester, England, then worked for Procter & Gamble (UK) from 1948 to 1957. There he was engineer in charge on the start-up of P&G’s Manchester high pressure hydrolysis unit for making soap and on the start-up of P&G’s first Standard Tower Unit for making synthetic detergents outside the US.More to the point, as a P&G engineer he was responsible for applying P&G’s long-established Just-in-Time Production Control Method. In 1957, as Head of Mechanical Methods and Planning, he led the first introduction of P&G’s advanced participative industrial management methods outside the US. On a 1957 visit to the U.S. Hopper met Prof. Peter Drucker, who stimulated his interest in the work of the Civil Communications Section during the American Occupation of Japan.

Mr. Hopper expanded on those accomplishments at P&G, and from 1957 to 1962, was a consultant with Associated Industrial Consultants (AIC). He helped Irish manufacturers and the Irish Government reorganize to meet Common Market competition in the early years of the Celtic Miracle.• From 1961 to 1962 he represented the Irish Hosiery Manufacturers on the Committee on Industrial Organization (CIO) and was joint author of the CIO 1962 Report on the Irish Hosiery industry.

From 1962 to 1963, he was a member of AIC’s Division of Industrial and Human Relations, working with manufacturers in the UK. Mr Hopper returned to general consulting with Belgian and French industry in 1964-65. He worked with both the funeral and wine businesses on the continent.

Issues and Publications

A grant from the Foundation for Management Education allowed Hopper to carry out research on college graduate foremen at the Harvard Business School from 1965 to 1966, some of which was published by the University of Michigan. [Hopper, Kenneth, “The Growing Use of College Graduates as Foremen,” Management Personnel Quarterly (6.2) Summer/Fall 1966. pp. 2-12. ] Entering consulting practice in the US, he provided seminars for Industrial Education International in the US, Canada and the UK and continued publishing articles on the strategy of placing college graduates in strategic manufacturing positions as foremen to get “on the ground” experience . [Hopper, Kenneth,”The Nature of American Management”. Moor Gate and Wall Street. Autumn number. 1966. pp. 34-51. ] This practice was still rare outside of American industry in the Sixties, and with the rise of a certain business school curriculum that promoted financial management over most other skills, it became rarer even in US industry in subsequent decades. His seminal article, “Can the US Stay Competitive?” raised his profile among industrialists for a time. [Hopper, Kenneth, “Can the US Stay Competitive?” American Machinist (114.15), July, 1970. pp. 65-70.] From 1970 onwards. However, illness restricted Mr. Hopper from active consulting but allowed him to pursue research into comparative factory management from his base in New Jersey, and he developed a considerable collection of primary and secondary documents as background for a major publication. This research effort revived the interest of some academic scholars (such as Myron Tribus, emeritus Dean of the Tuck Business School at Dartmouth) in lesser known members of the US Occupation team which sparked the Japanese Miracle after World War II:

• Frank A. Polkinghorn• Charles W. Protzman• Homer M. Sarasohn• Joseph M. Juran [http://en.wikipedia.org/wiki/Joseph_M._Juran] and, of course,• W. Edwards Deming [http://en.wikipedia.org/wiki/W._Edwards_Deming]

In 1979, with his health much improved, Hopper took his studies to the Japanese, making a five-week tour of Japanese industry, sponsored by Mr. Bunzaemon Inoue, former chairman of the Sumitomo Group. He subsequently publishing several articles about his findings. [Hopper, Kenneth,”Creating Japan’s New Industrial Management: the Americans as Teachers” Human Resource Management (21.2 and 21.3) Summer/Fall 1982. pp. 13-34.] He continued to publish occasionally while working with his brother, William Hopper, on a major book, "The Puritan Gift." Hopper, Kenneth and William Hopper, The Puritan Gift. NY: IB Taurus/Macmillan, 2007. He also developed an interest in American colonial history and lectured on various subjects at Waterloo Village, a restored canal museum (now defunct) in western New Jersey. Kenneth also provided a background seminar on sailing ships for NBC news announcers, John Chancellor and David Brinkley, during the 1975 New York Bi-Centennial Tall Ships festival.

In 1995, the brothers held a major seminar on the work of MacArthur’s Civil Communications Section at the Japanese Embassy, London, chaired by Lord Howe, former British Foreign Secretary and attended by manufacturing, governmental and financial leaders from both Common Market, Asian, and East European nations.

Finally released in 2007, the Hopper’s book has been ranked as one of the best 100 business books of 2007 by the Financial Times ( London edition).

References

Kenneth Hopper and William Hopper. "The Puritan Gift." NY: IB Taurus/Macmillan, 2007.ISBN 978-1-85043-419-1.

Other Links

[http://deming.eng.clemson.edu/pub/den/giants_sarasohn.htm] The CCS Manual, Tokyo edition of 1949

[http://www.puritangift.com] The Puritan Gift

[http://deming.eng.clemson.edu/den/archive/2005.02/msg00071.html] Sensei article by Ken Hopper

[http://www.dialoguesociety.org/index.php?view=details&id=1%3ASeminar%3A+The+Puritan+Gift&option=com_eventlist&Itemid=82] Puritan Gift talk 8 March 2008 by Will Hopper

Persondata
NAME= Kenneth Hopper
ALTERNATIVE NAMES=Ken Hopper
SHORT DESCRIPTION= Management History Author
DATE OF BIRTH=May 4 1926
PLACE OF BIRTH=Scotland