- Desktop Outsourcing
Desktop outsourcing is the process where a firm, U.S. Government Agency, or non-profit contracts a third party to maintain and manage one or more of its computing equipment components and software maintenance. Justification for desktop outsourcing could include shifting focus and energy to areas of core competency, reducing staffing costs, and the routine maintenance, upgrades, and repairs associated with managing multitudes of PC systems and servers: or a combination of both (Applegate et al. 2007).
References
* Corporate Information Strategy and Management. Applegate, Lynda, Austin, Robert, McFarlan, Warren F. (2007). New York: McGraw Hill Companies, Inc. ISBN 0-07-063584-6
* Littman, Dan. "Outsourcing the desktop: Outsourcing desktop management can shave costs while bringing relief to an assortment of infrastructure management headaches". IDG Publishing Network, Inc. 6 February 2006. 18 April 2008.< [http://www.infoworld.com/article/06/02/06/74669_06FEoutdesk_3.html] >.External links
* [http://www.accessmylibrary.com/coms2/summary_0286-14027181_ITM Outsourcing the desktop - Outsourcing desktop management can shave costs while bringing relief to an assortment of infrastructure management headaches.(case studies on outsourcing)]
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