Cirquent

Cirquent

Type	GmbH
Industry	IT, Consulting and Professional services
Founded	1971 (as Softlab)
Headquarters	Munich, Germany
Key people	Thomas Balgheim, Chairman Bernd Stroppel
Products	Consultancy Services
Revenue	€216 million (2009)
Employees	about 1.600 (2009)
Website	www.cirquent.com

Cirquent (formerly Softlab Group) is a consultancy company that provides IT, Consulting and Professional services. The company headquarters is in Munich, Germany, with additional offices in Austria, Switzerland and the UK.

Cirquent offers consulting services for four key industries: automotive, banking, insurance, telecommunications and manufacturing, offering expertise in customer management, IT management, finance transformation, and application management solutions. Its services range from business process consulting to conceptual design, implementation and integration, as well as support, operation and maintenance of IT systems.

Cirquent's customers include Allianz Germany, BMW Group, Deutsche Börse, Heidelberger Druckmaschinen, Kabel Deutschland, Munich Re, O2, and T-Mobile.

In 2008, with 1.750 employees, the company generated sales of €260 million. Cirquent’s head office is in Munich, with further offices in Hamburg, Cologne, Frankfurt and Ettlingen as well as subsidiary offices in Austria, Switzerland and the United Kingdom.

Cirquent UK

Cirquent Ltd, a fully owned subsidiary of Cirquent GmbH, was founded in the UK, as Softlab Ltd., in 1989 to sell and support the Maestro product line. Initially based in Hammersmith the company expanded with the launch of Maestro II, a software development environment supporting major customer like British Gas plc and Barclays Bank.

Softlab was purchased by BMW AG in the 1990s and following the purchase of Rover Group by BMW, Softlab Ltd. acquired AT&T Istel Rover Group services growing overnight from a company of about 60 staff to one of over 500. With the acquisition came a move of headquarters into the Birmingham area and a remit to move the business form software tool vendors to CRM and Contact center System Integrators. The company continued to thrive but faced a major change in 2001 when BMW Group sold Rover and soon after the automotive team was sold to CSC.

Softlab continued to focus on CRM and Contact Centre projects partnering with leading suppliers such as Microsoft (Dynamics CRM), Oracle (Siebel), Genesys^{[disambiguation needed ]}, Interactive Intelligence, CDC^{[disambiguation needed ]} (Pivotal) and BMC (Remedy). Following acquisitions, in 2008 Softlab was rebranded Cirquent to complete the transformation into an international CRM and Contact CentrE Systems Integrator.

In 2008 a majority 72.9% stake in Cirquent was taken by NTT Data making Cirquent Ltd. part of the top 10 System Integrators in the world and bringing access to the resources of the NTT Data Group.

External links

• Cirquent's international site (English)
• Cirquent's automotive site (English)
• Cirquent's German site
• Cirquents UK Site (English)