Premiere Global Services, Inc.

Infobox_Company
company_name = Premiere Global Services, Inc.
company_
company_type = Public (NYSE: [http://www.nyse.com/about/listed/pgi.html PGI] )
foundation = Atlanta, Georgia USA (1991)
location = Atlanta, Georgia
key_people = Boland T. Jones
Founder, Chairman and CEO
industry = Communications Technology
revenue = $560M USD (2007)
num_employees = 2,430 (2007)
homepage = [http://www.premiereglobal.com www.premiereglobal.com]

Premiere Global Services, Inc. (NYSE: [http://www.nyse.com/about/listed/pgi.html PGI] )is a multinational company and global provider of applied, on-demand communications technologies that help businesses automate and improve business processes. Founded by current Chairman and CEO, Boland T. Jones in 1991, the company has 2,430 employees in 23 cities around the world including major offices in London, Tokyo, Sydney, Hong Kong, Paris, Frankfurt and Austin. The corporate headquarters is located in Atlanta, Georgia USA.

The company follows a Software as a Service model and architects communication solution plans while providing the software that enables the solutions to be implemented. The Premiere Global Communications Operating System, or PGiCOS, sends over 60 million communications a day through the following communication solution sets:

• Audio and Web Conferencing & Collaboration

• Notifications & Reminders (including Accounts Receivable Management)

• eMarketing

• Desktop Fax

• Document Delivery

Premiere Global has an established customer base of over 50,000 companies, including nearly 95% of the Fortune 500.

The company’s corporate website, [http://www.premiereglobal.com www.premiereglobal.com] , houses global access to multi-lingual international websites for Australia, China, Denmark, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Korea, Malaysia, Morocco, New Zealand, Norway, the Philippines, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, the UK, and Vietnam.

The company’s stock symbol is PGI.

Products and Services

Premiere Global Services provides industry-specific, on-demand business applications that provide a variety of performance advantages, including increase in sales, increase in employee productivity and reduction in business travel costs. Each Solution Set in the PGiCOS offers value-driven communication technology benefits that allow any business, in any industry, of any size, to do their business better and more efficiently by improving and often automating the way it communicates. Premiere Global ensures its customers high levels of network reliability and security and serves customers in a wide range of industries including sales and marketing, finance and banking, legal and investor relations, human resources, operations and information technology, healthcare and transportation.

Audio and Web Conferencing solutions allow companies to become more efficient through real-time collaborative meetings using conference calls and web-enabled presentations. These solutions come with easy-to-use interactive tools that make it intuitive and simple to host and participate in scheduled or reservation-less (“on-demand”) meetings and events. Live, collaborative webinars or webcasts can be used for daily meetings for small teams or for large-scale presentations, and are available globally 24/7.

Document Delivery solutions turn paper documents into electronic, digital documents. This transformation allows businesses to process, protect, backup, manage and deliver business communications faster and more efficiently. The Document Delivery solution also helps companies meet “green” paper-reduction initiatives.

Notifications & Reminders provides businesses with the ability to send automated updates to their clients and customers via automated voice, email, text message (SMS) or fax. This service is best used by companies which must reach a large number of people in multiple ways and on a regular basis, including airlines, banks, hospitals and accounts receivable departments. Notifications & Reminders reduces man-hours by automating communications and improves productivity and effectiveness by delivering critical messages in a variety of formats.

eMarketing solutions are designed to improve email marketing campaigns through better tools and automated applications. Premiere Global enables companies to increase their sender reputation, improve inbox penetration, avoid blacklist alerts and achieve more optimal email campaign efforts. Their eMarketing solutions ultimately enable ROI maximization, more targeted communications, and less time and investment.

Desktop Fax solutions enable businesses and individual employees to send faxed documents directly from their computer desktops, laptops or PDAs. An automated system allows businesses to easily fax to multiple recipients at once and streamline processes for industries with heavy dependence on fax communication. Companies which must distribute documents with legal, confidentiality or regulatory compliance demands benefit from the Desktop Fax solution, which functions like an email application.

Acquisitions

North America:

August 2008 – Soundpath Conferencing Services: US-based audio and web conferencing provider

September 2006 – eNunciate: Canadian-based audio and web conferencing provider

January 2006 – Accucast: US-based email communications provider

August 2005 – Netspoke: US-based audio and web conferencing provider

June 2005 – Intelligent Meetings: US-based audio and web conferencing provider

March 2005 – Citizens Communications: US-based conferencing provider

Europe:

November 2007 – Meet24: Nordic-based conferencing and web collaboration provider

Asia Pacific:

November 2006 – ECT: Australian-based audio and web conferencing provider

External links

* [http://hoovers.com/premiere-global-services/--ID__51688--/free-co-factsheet.xhtml Premiere Global Services, Inc. — Hoover’s Factsheet]
* [http://biz.yahoo.com/e/071108/pgi10-q.html Premiere Global Services, Inc. — Yahoo Finance]
* [http://finance.aol.com/quotes/premiere-global-services-inc/pgi/nys?tabs=quotesandnews Premiere Global Services, Inc. — AOL Money & Finance]

See also

# [http://www.tmcnet.com/channels/crm-solutions/articles/21014-premier-global-service-inc-realizes-efficiencies-with-netsuites.htm Premiere Global Services, Inc. Realizes Efficiencies with NetSuite’s CRM Solution]
# [http://seekingalpha.com/article/66385-premiere-global-services-incorporated-q4-2007-earnings-call-transcript?source=homepage_transcripts_sidebar Premiere Global Services, Inc. — Seeking Alpha 2007 Q4 Earnings Call Transcript]
# [http://www.bizjournals.com/atlanta/stories/2008/02/18/daily39.html?ana=from_rss Premiere Global Services Profit Spikes 31% — Atlanta Business Journal]
# [http://www.adobe.com/macromedia/proom/pr/2005/breeze5_premiereglobal.html Macromedia and Premiere Global Services Partner to Deliver Advanced Conferencing Solution]