- Buy.com
Infobox Company
company_name = Buy.com, Incorporated
company_
company_type = Private
company_slogan = The Internet Superstore
foundation =1997 (Aliso Viejo, California )
location =Aliso Viejo, California
key_people =Scott Blum , Chairman,Neel Grover , CEO
products =Retail -Computers, Electronics, Books, Videos, Music, etc.
homepage = [http://www.buy.com/default.asp www.Buy.com]
revenue = $290.8MM (2004)cite web| title = Buy.com - Financials | publisher=Hoover's | accessdate = 2008-02-25 | url=http://www.hoovers.com/buy.com/--ID__57916,ticker__--/free-co-fin-factsheet.xhtml]
operating_income=($13.3MM) (2004)
net_income = ($15.4MM) (2004)Buy.com is an online retailer based in
Aliso Viejo, California . It began by sellingcomputers andelectronics in 1997 and has since expanded into many other categories.cite news|url=http://money.cnn.com/magazines/fortune/fortune_archive/1999/03/29/257401/index.htm |work=Fortune |title=Meet Mister Buy(everything).com |first=Eric |last=Nee |date=1999-03-29 | accessdate=2008-02-27] Initially the company sold items below cost and intended to make up the losses "from the sale of advertising and ancillary services like warranties and equipment leases." Buy.com sold $111 million worth of goods and services in1998 , its first full year, beatingCompaq 's record for most first-year sales of any company.cite news|url=http://www.net4tv.com/voice/Story.cfm?storyID=557 |work=Net4TV Voice |date=1999-02-14| accessdate=2008-02-27| title=Buy.com Thinks You're Worth More Than Margins]Founder Scott Blum sold his stake to
SoftBank in 1999 for $195 million just before the company first filed to go public.cite news| url=http://www.businessweek.com/technology/content/jan2005/tc20050126_3285_tc024.htm |title=Back to the Future at Buy.com |work=BusinessWeek |date=2005-01-26 |first=Sarah |last=Lacy |accessdate=2008-02-27] Stock values plummeted in the year following Buy.com'sinitial public offering and in 2001 Blum reacquired Buy.com and took it private for 17 cents per share.cite news|url=http://www.businessweek.com/the_thread/dealflow/archives/2005/01/buycom_how_soon.html|work=BusinessWeek| first=Justin |last=Hibbard |title=Buy.com: How Soon We Forget |date=2005-01-25 |accessdate=2008-02-27]Criticisms
Buy.com carries no inventory but brokers deals between buyers and distributors who would normally sell directly to retailers. [ [http://www.nytimes.com/2008/07/14/technology/14ebay.html?partner=rssyahoo&emc=rss EBay Deal With Buy.com Angers Auction Site's Sellers - NYTimes.com ] ] The company has been accused of poor customer service, including delayed shipping times, shipping incorrect and damaged items, and conflicting information on product availability online; to date they have a 4.26/10 rating on resellerratings.com with over 3,400 reviews. [ [http://www.resellerratings.com/store/Buy Buy.com Customer Ratings, Reviews and Prices at ResellerRatings ] ] Buy.com's eBay account has a 99.6% positive feedback score, with over 176,000 individual feedback reviews and 4.8/5.0 stars in shipping time. [ [http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=buy&&ftab=FeedbackAsSeller&sspagename=VIP:feedback:2:us&iid=180271495939 eBay Feedback Profile for Buy.com] ]
References
External links
* [http://www.buy.com/default.asp Buy.com official website]
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