- Versadial
Versadial solutions
Versadial solutions is primarily a software company that produces
call recording software . It was founded in 1994 by Gene Shennekov in Irvine California. It began producing its primary product; the VS Logger software in 1999. The call recording systems it sells are based on non-proprietary hardware and as such it often packages it's software as an OEM product that can be integrated into other company's products and resold.Versadial firsts
Versadial is notable in the industry for producing the first call recording kits which allowed the VS Logger software to be installed in a client's existing computer along with a choice of non-proprietary call recording
PCI cards [ [http://versadial.com/voice_recording_advantages.html Versadial website] ] . Versadial is also notable for producing the first remote access solution for PDAs which allowed live calls to be monitored wirelessly by supervisors on their PDAs [ [http://versadial.com/pda_article.html More effective call monitoring...without the cords. (Jan 15, 2006). Call center times.] ] .List of Versadial software:
[http://www.versadial.com/telephone_recording_software.html VS Logger] : Meant to record from 4-256 analog, digital, or
VoIP lines.[http://www.telephone-recording.com/ SB WIN Logger] : Meant to record 1-2 analog lines in a personal setup.
Notes
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