Quatrro

Quatrro (Quatrro BPO Solutions Pvt. Limited) is a BPO company primarily based out Gurgaon, India with offices in Chennai, San Francisco, Florida, Dubai, Colombo, Shanghai & Singapore [http://www.quatrro.com/contactus.htm]

Quatrro has a stated policy [http://www.thehindubusinessline.com/2007/02/05/stories/2007020501160200.htm] of using organic and inorganic growth routes and it has a string of acquisitions [http://economictimes.indiatimes.com/articleshow/msid-1621480,curpg-1.cms] [http://economictimes.indiatimes.com/Quatrro_gets_foothold_in_US_mortgage_sector/articleshow/2263029.cms] [http://www.thehindubusinessline.com/2007/08/07/stories/2007080752320400.htm] in various operating areas.

The Name

The name Quatrro is derived from the Spanish word "cuatro" (albeit misspelled), meaning "four" and signifies the fourth BPO venture by Raman Roy. Quatrro was created after successes with American Express, GECIS (now called GenPact) and Spectramind (Now called Wipro BPO)

Company Description

Quatrro BPO Solutions Private Limited was established in 2005 by Raman Roy & a Management team comprising both BPO industry experts and domain experts. "Creating value through innovation" is the cornerstone of Quatrro's business philosophy. The company endeavors to provide clients with innovative solutions at lower costs through a combination of tools, platforms and business processes.

Quatrro focuses on high end BPO services with a mix of incubation and acquisition led strategies targeted at the underserved areas with a focus on the uncontested market space. In a short time span, Quatrro with its "Beyond the ExistingSM" strategy has managed to establish itself as a leading BPO company headquartered in India, with multiple fulfillment locations, providing innovative and cost effective solutions to clients across the globe. The company is focusing on pioneering new high value service lines & business models and renders a wide range of vertical and horizontal services to its North American, European and Asian clients.

Our group companies include Scope e-Knowledge Center Private Limited (www.scopeknowledge.com), Auxicogent BPO Solutions Private Limited (www.auxicogent.com), RSM McGladrey FPO (www.rsmi.com), Babel Media (www.babelmedia.com) and Annik Technology Services Pvt. Ltd (www.anniksystems.com).

Quatrro’s 13 production centers and offices are located worldwide at Chicago (IL), Madison & Pleasant Prairie (WI), Burlingame (CA), Colombo (Sri Lanka), Montreal (Canada), London (UK), Pudong (China), Dubai, Singapore, Delhi (India), Mumbai, (India) and Chennai (India).

Key Verticals

Quatrro's operations span both traditional BPO areas as well as newer areas and the company provides a range of vertical and horizontal service offerings, some of which are mentioned below.

* Fraud & Risk Management Services
* Mortgage Solutions
* Technical Solutions Group
* Legal Process Outourcing
* Finance & Accounting
* Market Research
* Knowledge and Information Search Services
* Business Support Services
* Interactive Entertainment & Back Office Services

References

* [http://www.quatrro.com Quatrro Website]
* 1 Quatrro Locations
* 2 Quatrro willing to spend $400 m for buys - Hindu Business Line
* 3, 4, 5 Press reports on Quatrro acquisitions