Continuous Improvement Process
- Continuous Improvement Process
Continuous Improvement Process (CIP) is a management process whereby delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
Some see it as a meta process for most management systems (Business Process Management, Quality Management, Project Management). Deming saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management' merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.
Some successful implementations use the approach known as Kaizen (the translation of kai (“change”) zen (“good”) is ”improvement”). This method became famous by the book of Masaaki Imai “Kaizen: The Key to Japan's Competitive Success.”
* The core principle of CIP is the (self) reflection of processes. (Feedback)
* The purpose of CIP is the identification, reduction and elimination of suboptimal processes. (Efficiency)
* The emphasis of CIP is on incremental, continuous steps, avoiding quantum leaps. (Evolution)
The elements above are more tactical elements of CIP, the more strategic elements include deciding how to increase the value of the delivery process output to the customer (Effectiveness) and also how much flexibility is valuable in the process to meet changing needs.
Further reading
* Imai, Masaaki (1986), "Kaizen: The Key to Japan's Competitive Success", McGraw-Hill/Irwin, ISBN 0-07-554332-X
* Imai, Masaaki, "Gemba Kaizen: A Commonsense, Low-Cost Approach to Management" McGraw-Hill; 1 edition (March 1, 1997) ISBN 0-07-031446-2
Wikimedia Foundation.
2010.
Look at other dictionaries:
Continuous improvement process — A continuous improvement process (CIP or CI) is an ongoing effort to improve products, services, or processes. These efforts can seek incremental improvement over time or breakthrough improvement all at once.[1] Delivery (customer valued)… … Wikipedia
Continuous Improvement Process — Kontinuierlicher Verbesserungsprozess oder kurz KVP (engl.: Continuous Improvement Process (CIP)) ist eine innere Haltung aller Beteiligten und bedeutet: stetige Verbesserung mit möglichst nachhaltiger Wirkung. Diese Haltung durchdringt dann alle … Deutsch Wikipedia
continuous improvement — ➔ improvement * * * continuous improvement UK US noun [U] WORKPLACE ► the process of making regular small changes and improvements to the products, services, etc. of a company rather than a few big changes: » The paper outlined the company s… … Financial and business terms
continuous improvement — The ongoing process of improving an organization s goods or services, with the aim of increasing customer satisfaction. In a highly competitive environment, organizations need to search actively for ways of reducing costs, improving quality, and… … Accounting dictionary
continuous improvement — The ongoing process of improving an organization s goods or services, with the aim of increasing customer satisfaction. In a highly competitive environment, organizations need to search actively for ways of reducing costs, improving quality, and… … Big dictionary of business and management
improvement — im‧prove‧ment [ɪmˈpruːvmənt] noun [countable, uncountable] the act or state of getting better: improvement in • Canandaigua Wine Co reported a 70% improvement in net income for the third quarter. • An economist said he was optimistic that… … Financial and business terms
Process Analytical Technology — (PAT) has been defined by the United States Food and Drug Administration (FDA) as a mechanism to design, analyze, and control pharmaceutical manufacturing processes through the measurement of critical process parameters and quality attributes.The … Wikipedia
Process Improvement and Management (PI&M) — Identify, analyze and improve the Key ProcessesAccording to Rummler (1996) an organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company.… … Wikipedia
Process modeling — The term process model is used in different contexts. For example, in business process modeling the enterprise process model is often referred to as the business process model . Process models are core concepts in the discipline of Process… … Wikipedia
Continuous production — Part of a series of articles on Industry Manufacturing methods Batch production • Job production Continuous production Impro … Wikipedia
