Army Knowledge Online

Army Knowledge Online

Army Knowledge Online (AKO) is a corporate intranet for the United State Army, and the US Army's single approved enterprise-class web portal [news from Ft.McCoy] ] . AKO provides secure access to Army web assets, tools and services to Soldiers, Army employees, retirees and family members worldwide. AKO is a driving factor in the ongoing transformation of the US Army into the agile, network based force that is required for today's conflicts [news from Ft.McCoy] ] . As of this writing, AKO has over 1.9 million registered users, and supports over 314K unique logins and 8 million emails daily.

History and development:

AKO was established in the late 1990s as an experimental outgrowth of a project headed by then-LTC Nick Justice in GOMO. This early project led to A2O (Americas Army Online), but legal concerns over this name and the parallelism to other commercial vendors caused the Army Project team to seek a new name. Two very early major Project Officers for AKO were MAJ Charlie Wells and MAJ David Bailey. Each was charged to develop, research and expand the portal to benefit Army Users Worldwide and to grow the system from its less than auspicious roots. Major Wells worked on establishing the NIPRNet (unclassified) version and Mr. Bailey joined the scene later to establish and experiment with SIPRNet or Classified versions. Major Bailey also is sometimes credited with bringing the baselines for both projects together and with fashioning a "leader's dashboard" concept that to date has only been partially realized.The project has run through various incarnations and later project leaders, but still the fundamentals of this system apply...Centralized name spacing of email (with webmail access), white pages, unification of data conduits, central capability of authentication and repudiation of credentials and the ability to remotely access content.


Army Knowledge Online (AKO) is to let all Army personnel, both soldiers and civilian contractors, access information whenever and wherever necessary [Ft. Lee's AKO document] ] .
Since August 2001, all Department of Army cillians have to establish an e-mail account with Army Knowledge Online. By October 1st, 2001, all active duty, reserves, and national guard soldiers are required to registered an account on AKO.There are 2 different types of accounts on Army Knowledge Online, a full account and a guest account.Authorized full accounts include the following:
Active Army , DA Civilian, Army Reserves, DA Civilian, Retired, Army Retired, Future Soldiers, Medical Retired, NAF Civilian, National Guard, ROTC Cadets (MS III and MS IV), Nation Guard, Retired, U.S. Military Academy Cadets
These accounts do not required any sponsorship to register.Unlike a full account, guest accounts require an Army sponsor with an authorized full account. Guest accounts include the following:
Army Volunteer, Incoming Future Soldier, Contractor, Local National Employee, DoD Civilian ,Medical Discharge, Family Member of Full AKO Member, ROTC Cadets (MS I and II), Federal Civilian Agencies, US Air Forces, Foreign Officer (attached to U.S Army), US Coast Guard,Homeland Security, US Marine Corps, Incoming DA Civilian, US Navy, Military Transition.

Function & Feature

The first and foremost important function of Army Knowledge Online is its e-mail. Through this, information can pass through the chain of command much faster and more efficient than before [news from Ft.McCoy] ] .
Another important function of Army Knowledge Online is the online storage of soldiers' records. Before Army Knowledge Online, all military records were stored through in paper files storage system. Now, soldiers can look up their personal records at the tip of their fingers. They will be able to view and update their personnel data on the Web. This can be done at [IPERMS] [news from Ft.McCoy] ] .
Other functions have different focus.
Training function allows soldiers and DA (Department of Army) civilians to access Army online education such as Army e-learning Program, Army Learning Management System, Army Corresondence Course Program, Army transcript, US Army Reserve Virtual University, etc. These learning programs allow soldiers and DA cilians opportunities to enrich their educations, from business courses to Rosetta Stone language programs, all of which are free of charges. These courses can help soldiers with promotion points, and also later be tranferred into college credits.
Finance function allows soldiers to access their financial records, including Leave and Earning Statement, Housing allowances, Food allowances, etc.
Medical function has soldiers medical records, including DNA, past physical exam, and status of deployment readiness.
There are many other functions such as legal, travel, benefits, family, forms, readiness, and references. Each has its own functionality, "allows the Army to operate more efficiently" [news from Ft.McCoy] ] .


While some features seem unremarkable in today's world, this project was the first, largest and most pervasive of the military's ventures into the web portal space and is largely one of the most successful projects. This project can be credited with providing highly mobile Army users with non-transient email addresses, an ability to allow many web based products to share authentication schema, and with pushing the envelope on disaster recovery planning.

Help desk

Assistance for the portal is available at and offers self help as well as Live Chat assistance [Army Knowledge Online FAQ]]

This portal methodology has been since selected as a key pillar of Defense Knowledge Online.

Related Projects: Army Knowledge Online - SIPRNet, Army Home Page

External links

* [ Army Knowledge Online]
* [ Army Home Page]



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