Four stages of competence

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In psychology, the four stages of competence, or the "conscious competence" learning model, relates to the psychological states involved in the process of progressing from incompetence to competence in a skill.

History

Initially described as “Four Stages for Learning Any New Skill”, the theory was developed at the Gordon Training International by its employee Noel Burch in the 1970s.^[1] It has since been frequently attributed to Abraham Maslow, although the model does not appear in his major works.^[2]

The Four Stages of Learning provides a model for learning. It suggests that individuals are initially unaware of how little they know, or unconscious of their incompetence. As they recognise their incompetence, they consciously acquire a skill, then consciously use that skill. Eventually, the skill can be done without consciously being thought through, and the individual is said to have unconscious competence. ^[3]

Several elements, including helping someone 'know what they don't know' or recognize a blind spot, can be compared to some elements of a Johari window, although Johari deals with self-awareness, while the four stages of competence deals with learning stages.

The Four Stages

1. Unconscious Incompetence

   The individual does not understand or know how to do something and does not necessarily recognize the deficit. They may deny the usefulness of the skill. The individual must recognise their own incompetence, and the value of the new skill, before moving on to the next stage.^[2] The length of time an individual spends in this stage depends on the strength of the stimulus to learn.^[3]

2. Conscious Incompetence

   Though the individual does not understand or know how to do something, he or she does recognize the deficit, as well as the value of a new skill in addressing the deficit. The making of mistakes can be integral to the learning process at this stage.^[4]

3. Conscious Competence

   The individual understands or knows how to do something. However, demonstrating the skill or knowledge requires concentration. It may be broken down into steps, and there is heavy conscious involvement in executing the new skill.^[3]

4. Unconscious Competence

   The individual has had so much practice with a skill that it has become "second nature" and can be performed easily. As a result, the skill can be performed while executing another task. The individual may be able to teach it to others, depending upon how and when it was learned.

Fifth Stage

The model is expanded by some users to include a fifth stage, which is not part of the original model from Gordon Training International. The exact composition of this stage varies between authors. Some refer to reflective ability, or "conscious competence of unconscious competence", as being the fifth stage, while others use the fifth stage to indicate complacency.^[2]

See also

• Dunning–Kruger effect
• Illusory superiority
• Decision theory, including grand strategy:
  • Unknown unknown
  • Known unknown
  • Known known
  • Unknown knowns
• Motivation
• Transtheoretical Model
• Solution focused brief therapy
• Psychosocial development
• Kübler-Ross model
• Formula for Change
• Learning styles
• Taxonomy of Educational Objectives
• Theory of multiple intelligences
• Dreyfus model of skill acquisition

References

1. ^ "Learning a New Skill is Easier Said than Done". Gordon Training International. http://www.gordontraining.com/free-workplace-articles/learning-a-new-skill-is-easier-said-than-done/. 
2. ^ ^{a b c} "Conscious competence learning model matrix - unconscious incompetence to unconscious competence". Business Balls. http://www.businessballs.com/consciouscompetencelearningmodel.htm. 
3. ^ ^{a b c} Flower J (1999). "In the Mush". Physician Exec 25 (1): 64–6. PMID 10387273. http://web.ebscohost.com/ehost/detail?sid=76453646-9f0d-418e-b185-7716247addf5%40sessionmgr111&vid=1&hid=123&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=mnh&AN=10387273. 
4. ^ "The Four Stages of Learning". Process Coaching Center. http://processcoaching.com/fourstages.html.