Teen Line

Teen Line is a non-profit teen help hotline based out of the Cedars Sinai hospital in Los Angeles, California. There is also a branch in Reseda and, most recently, one in Riverside. The line is open nightly from 6:00 P.M. to 10:00 PST. Teen Line has been running since 1980, making it one of the oldest help hotlines in the country. The line employs teen volunteers who are currently in (or, in the case of the summer training group, about to enter) high school, and selects the members of an upcoming training group from a pool of applicants through a written application and an interview. All teens who are accepted into the program undergo a rigorous training process to ensure that they are ready to take calls. Teen Line volunteers also answer emails sent in through the online form on the Teen Line website, as well as occasionally partake in online chat. A teen who has gone through the entire training program and is ready to actively take calls is referred to as a Listener to emphasize the importance of listening to a caller's issues rather than giving outright advice. Groups of teens and adults also make presentations, called Outreaches, about Teen Line and the issues that the average teen faces at schools throughout Los Angeles county and the surrounding areas. Teen Line also publishes and distributes a resource called the Youth Yellow Pages, which is a small booklet filled with information and the phone numbers for specialized hotlines that tackle all sorts of issues a teen might have. The very same resource is used by Listeners while on the phone.

References

External links

[http://www.teenlineonline.org/ Official Teen Line Website]