- Home warranty
A Home warranty is an
insurance contract that covers the repair and replacement costs of homeappliance s. The warranty generally covers equipment and appliances such asdishwasher s,plumbing systems, electrical systems etc. that fail due to normal wear and tear. Coverage varies significantly across warranty companies. Home warranty contracts do not cover all home repairs.Researching and Buying a Home Warranty Policy
Home warranty reviews and ratings websites help to a certain extent in choosing a home warranty. However, buyers generally should do extensive research and are expected read contract terms thoroughly to help avoid bad experiences later. Check external links for resources that help with buying the right policy.
Anyone considering the purchase of a home warranty should ask the following questions of the company from this Home Warranty Research Checklist 1. What is the percentage of claims that your company pays out on annually ? (Don't accept dollar amounts; they don't tell you anything about how many claims were denied).
2. When ordering a warranty, what do you require regarding the state of my home to verify everything is in working condition and properly sized, installed, etc. ?
3. Do you have a 'pre-existing conditions' clause in the contract ?
4. If there is a pre-existing conditions clause, do you require a home inspection to verify the presence or lack of pre-existing conditions ?
5. If I have a claim, and I have no documentation to prove otherwise, how can I prove that a condition was not pre-existing ?
6. What if the service tech you send out says my claim is denied due to a pre-existing condition but I disagree because I know that the item was working when I ordered the warranty or that I maintained it properly ? How will you determine the proper course of action ?
7. Do you give kickbacks (commissions, referral fees, any monetary compensation) to Realtors (or their regional brokers), who refer your home warranty ?
Coverage
Basic coverage includes plumbing, electrical, heating systems and major appliances such as
refrigerator , dishwasher, oven. Many companies charge additional coverage for appliances such as washer and dryer, which are generally not covered.Home warranty annual premiums generally range from $300 to $450 USD. There will be additional service trace fee (deductible) of 50 to 100 dollars per service incident. Most companies do not let homeowners combine two repairs with one service trade fee. For example, if your electrical switch needs a repair and kitchen sink is clogged, you will have to pay service trade fee twice.
Controversy
Some common complaints [ [http://www.homewarrantyreviews.com/annoyances-with-home-warranty-policies Home warranty complaints] ] that home warranty clients have:
*Fraudulent home warranties companies take money from consumers and then refuse to honor the agreements and vanish completely only to reopen under another name. [ [http://www.nj.com/business/index.ssf/2008/04/warranty_firm_probed_for_fraud.html Here] is an article about one such fraudulent home warranty company.]
*Warranty companies deny the claim citing homeowner's maintenance negligence
*Warranty companies deny the claim because of a "pre-existing problem"
*Warranty companies always repair the appliance even when it is in such bad shape as to be replaced
*Warranty companies deny the claimIn response to the alarming number of fraudulent home warranties companies, the Home Warranty Association [ [http://www.warrantyassn.com/hwac/about_hwac.htm Home Warranty Association] ] was established in l984. Today the member firms of the HWAC are responsible for over 98% of the home warranty contracts in California.
Member firms of HWAC are:
*First American Home Buyers Protection
*American Home Shield Corporation
*Buyers Home Warranty Company
*Fidelity National Home Warranty Company
*Old Republic Home Protection Company, Inc.
*2-10 HBW Warranty of CaliforniaExternal links
* [http://www.homewarrantyreviews.com Home Warranty Reviews] - This site has reviews and price charts on the leading home warranty providers.
References
Wikimedia Foundation. 2010.