Thomas Kilmann Conflict Mode Instrument

Thomas Kilmann Conflict Mode Instrument

The Thomas Kilmann Conflict Mode Instrument is a conflict style inventory, which is a tool developed to measure an individual's response to conflict situations.

Development

A number of conflict style inventories have been in active use since the 1960s. Most of them are based on the managerial grid developed by Robert R. Blake and Jane Mouton in their Managerial Grid Model. The Blake and Mouton model uses two axes. "Concern for people" is plotted using the vertical axis and "Concern for task" along the horizontal axis. Each axis has a numerical scale of 1 to 9. These axes interact so as to diagram five different styles of management. This grid posits the interaction of task with relationship and shows that according to how people value these, there are five basic ways of interacting with others.

In 1974, Kenneth W.Thomas and Ralph H. Kilmann introduced their Thomas-Kilmann Conflict Mode Instrument (Tuxedo NY: Xicom, 1974). The TKI, as it is also known, popularized conflict style inventories and, according to the publisher's website, there are over five million copies published, making it the best known of the commercial conflict style inventories.Fact|date=October 2007

Description

The Thomas-Kilmann Conflict Mode instrument uses two axes (influenced by the Mouton and Blake axes), called "assertiveness" and "cooperativeness", and identifies five different styles of conflict: Forcing, (assertive, uncooperative) Avoiding (unassertive, uncooperative), Accommodating (unassertive, cooperative), Collaborating (assertive, cooperative), and Compromising (intermediate assertiveness and cooperativeness). This is very similar to other psychometric tools, such as DISC assessment, Social styles, and even moreso, a theory of Five Temperaments, all of which use similar scales.

A similar inventory is the "Kraybill Conflict Style Inventory" which is also based on the Mouton-Blake Managerial Grid and identifies five styles of responding to conflict.

Strengths

The TKI is quick to administer and interpret. It takes about 15 minutes to answer the questions, and an hour or so for interpretation by a trainer. There are some interpretation materials helping users identify appropriate use of the styles and to help them become more comfortable with styles they are less familiar with. The TKI is widely known and is available in English, French, and Spanish versions.

Weaknesses

The TKI is a forced choice questionnaire, which some users find frustrating. It assumes that all users have similar cultural background. Some trainers report frustration among users from minority backgrounds or in use outside the United States. Its interpretation materials are not extensive.

External links

http://www.kilmann.com/conflict.html


Wikimedia Foundation. 2010.

Игры ⚽ Нужен реферат?

Look at other dictionaries:

  • Conflict style inventory — A conflict style inventory is a written tool for gaining insight into how people respond to conflict. Typically, a user answers a set of questions about their responses to conflict and is scored accordingly. Most people develop a patterned… …   Wikipedia

  • Myers-Briggs Type Indicator — Carl Jung in 1910. Myers and Briggs extrapolated their MBTI theory from Jung s writings in his book Psychological Types. The Myers Briggs Type Indicator (MBTI) assessment is a psychometric questionnaire designed to measure psychological… …   Wikipedia

  • Two-factor models of personality — The Two Factor Model of Personality is a widely used psychological factor analysis measurement of personality, behavior and temperament. It most often consists of a matrix measuring the factor of introversion and extroversion with some form of… …   Wikipedia

  • Five Temperaments — a theory in psychology, that expands upon the Four Temperaments proposed in ancient medical theory.DescriptionThe development of a theory of five temperaments begins with the Two factor models of personality and the work of the late William… …   Wikipedia

  • Social style — Social styles is the name of a psychometric instrument that claims to help people better understand and work with others, through appreciation of basic decision making and control needs. It is named after social style , which is the behavior that …   Wikipedia

  • TKI — steht als Abkürzung für die neuseeländische Region Taranaki als Regionalcode nach ISO 3166 2 Thomas Kilmann Conflict Mode Instrument, ein psychologischer Fragebogen zur Konfliktbewältigung Taktische Kurzinformation des Funkmeldesystem im Funk der …   Deutsch Wikipedia

  • TKI — TüRkiye KöMüR Isletmeleri (International » Turkish) * Thomas Kilmann Conflict Mode Instrument (Community » Law) * Tessenderlo Kerley, Inc. (Business » Firms) * Total Kill, Inc. (Business » Firms) * Tiroler KulturInitiative (Community) * Temporal… …   Abbreviations dictionary

  • Conflicto — Un conflicto humano es una situación en que dos o más individuos con intereses contrapuestos entran en confrontación, oposición o emprenden acciones mutuamente antagonistas, con el objetivo de neutralizar, dañar o eliminar a la parte rival,… …   Wikipedia Español

Share the article and excerpts

Direct link
Do a right-click on the link above
and select “Copy Link”