Pack & Send

Pack & Send

Infobox_Company
company_name = Pack & Send
foundation = 1993 (Australia)
key_people = Michael Paul - CEO & Founder
Barry Smorgon - Chairman| location = flagicon|Australia Sydney, Australia
locations = 85+ globally
industry = Courier Services
products = Courier Services
Logistics
Packaging Solutions
homepage = [http://www.packsend.com/ www.packsend.com]
Pack & Send is a global network of retail stores that provide packaging and freight forwarding services to businesses and consumers.

Overview

Pack & Send participates in the packaging products and logistics services market. Pack & Send offers professional custom packaging services, with expertise in handling fragile, large, awkward and valuable items such as artworks and antiques, computers and electronics, excess baggage and items bought and sold on eBay. [ [http://www.packsend.com.au www.packsend.com.au] ]

Pack & Send also sell a complete range of boxes and packaging materials. Pack & Send’s customers include corporations, small to medium businesses, tourists, university students, eBay buyers and sellers and householders.

The company was founded in Australia, with their international corporate office being located in Moorebank, New South Wales. Pack & Send has over 85 store locations in all states of the Australia. [ [http://www.packsend.com.au/packandsend_locator.php Pack & Send Store Locator] ]

History

Michael Paul founded Pack & Send in 1993, after he realised the enormous effort and time required in arranging to have an unpacked personal computer delivered from Sydney to Melbourne. This was the inspiration for creating a convenient packaging service with a retail shop front to service both businesses and individuals. This visionary store would be a one-stop-shop to pack and deliver anything, anywhere, for anyone. [ [http://www.news.com.au/dailytelegraph/story/0,22049,22859963-5014101,00.html Michael to take on the world, Daily Telegraph Australia] ]

Michael introduced the innovative business model for logistics services by opening the first Pack & Send store in August 1993. [ [http://www.packsend.com.au/about_packandsend.php Pack & Send Company Profile] ]

In October 2007, Pack & Send was recognised as the 2007 Australian Franchisor of the Year by PricewaterhouseCoopers and the Franchise Council of Australia. [ [http://www.franchisebusiness.com.au/articles/Pack-Send-announced-Franchisor-of-the-Year_z134129.htm Pack & Send announced Franchisor of the Year, Franchise Business Australia, www.franchisebusiness.com.au] ]

To celebrate the win of this prestigious award, Pack & Send published a book called No Limits – true stories about going the extra mile. The book showcases real life customer service stories that have occurred at Pack & Send and praises the commitment of its franchisees who have embraced the company’s ‘No Limits’ culture. [ [http://www.packsend.com.au/nolimits No Limits - True stories about going the extra mile] ]

In 2007, Pack & Send announced the launch of a global expansion strategy utilizing the application of a master franchise program. A master franchisee acquires the rights to develop a network of Pack & Send stores in a particular country, underpinned by the training, guidance and support of Pack & Send International Corporate Office. [ [http://www.packsend.com.au/packandsend_about_growth.php Pack & Send Growth Strategy] ]

Business Model

The Pack & Send business model is a franchising system.

References

External links

* [http://www.packsend.com www.packsend.com] - Pack & Send International
* [http://www.packsend.com.au www.packsend.com.au] - Pack & Send Australia
* [http://www.packsend.co.nz www.packsend.co.nz] - Pack & Send New Zealand


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