JustAnswer

Founded in the winter of 2003 by Andy Kurtzig, [http://www.JustAnswer.com JustAnswer.com] is the largest online Expert advice marketplace that globally connects people with Doctors, Lawyers, Mechanics, Veterinarians and other industry Experts. These Experts answer questions around the clock, 365 days a year. As of August 2008, JustAnswer.com has 10 million registered users and more than 12,000 Experts answering more than 3,000 questions per day. These millions of people rely on the site for affordable and timely advice in roughly 70 categories, ranging from [http://www.law.justanswer.com/legal Legal] to [http://www.car.justanswer.com/car Automotive] . JustAnswer.com is an “ [http://www.eBay.com eBay] for Expert Answers”, where Experts sell their knowledge instead of the stuff in their garage.

To maintain qualified [http://www.justanswer.com/Expert.aspx Experts] , the site has a five-step quality program:

1. Tests: The site Expert applicants take a test for the specific category they are applying for. i.e. A [http://real-estate-law.justanswer.com Real Estate Law] test is different from an [http://immigration-law.justanswer.com Immigration Law] test. Traditionally, only 1 in 10 applicants make it past the test.
2. Stages: If the Expert passes the test, they start off with a limited account called “Stage 1”. They have a number of limitations on their account, which are removed as they prove themselves and progress up the ranks.
3. Peer Reviews: Experts and their answers are evaluated by their peers. For example, the Doctors know and report if another [http://www.medical.justanswer.com/health Health] Expert is not up to the JustAnswer quality standards.
4. Customer Feedback: If Experts receive excessive negative feedback from customers, they are banned from the site.
5. Prove It Or Lose It: Suspicious Experts are asked to prove their stated credentials to a third-party credential checking company. If they refuse the credential check or fail, they are banned from the site immediately.

Pricing is dependent upon several factors, such as the category where the question is being asked. The site offers a range of three prices for new customers to choose from. The minimum price option is generally $9, but some categories are higher or lower, as market dynamics dictate. Users can choose the higher prices based on the urgency and complexity of the question. The average price is around $15. Since both Experts and customers are free to choose the price point at which they want to engage in this marketplace, free market dynamics set the most efficient natural price.

According to Quantcast, JustAnswer.com is ranked as one of the [http://www.quantcast.com/justanswer.com top 500] most visited websites.