- Instant Business Network
The Instant Business Network (or IBN) is a web-based,
help desk andproject management software product developed byMediachase . It is targeted toward businesses, organizations, and the enterprise sector. The IBN also serves as the basis for theUSPS ATLAS Management System. [ [http://www.prnewsnow.com/Public_Release/Enterprise_Software/129628.html Mediachase Launches the US Postal Service ATLAS Management System on the IBN„ Platform - Prnewsnow.com ] ]Features
* Completely web-based interface
* Project Management and Collaboration
* Team Calendaring
* Custom Reports
* Help Desk and Issue Status Tracking
* Secure Messaging Desktop Client
* Microsoft Project IntegrationCriticism
The IBN is known for its complex UI and feature overload. It's difficult at first to grasp all the features without some training involved. [ [http://www.reviewcentre.com/reviews174354.html Mediachase IBN 4.5 Help Desk Review in Help Desk Software at Review Centre ] ]
See also
*
Comparison of issue tracking systems
*Help Desk
*List of project management software
*Workgroup Support Systems References
External links
* [http://www.mediachase.com Mediachase Project Management and Issue Tracking Solutions]
* [http://www.mediachase.com/ibn IBN Project Management Software Overview]
* [http://www.pmbox.ru Project Management Software. Russian edition]
* [http://www.mediachase.com/Community/blogs/instant_business_network/default.aspx IBN Help Desk, Service Desk and Project Management Blog]
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