- Mindcrest
-
Mindcrest Type Private Industry Outsourced legal services Area served Worldwide Website Mindcrest.com Mindcrest Inc. is a legal services provider (also known as legal process outsourcing or LPO) headquartered in Chicago, Illinois, United States with operations in India.[1] Mindcrest specializes in litigation support, contracts, compliance and legal research, legal analytics and real estate. Mindcrest's clients are international law firms and Fortune 1000 corporations.[2]
Mindcrest was the first company to offer outsourced legal services from India.[3] In 2007, 2008, 2009 and 2010, Mindcrest was recognized as an industry leader,[4][5],.[6]
Contents
History
Mindcrest was founded by Ganesh Natarajan, George Hefferan, Teju Deshpande and Rohan Dalal. Natarajan was a partner at international law firm McGuireWoods LLP who frequently traveled to India, and, in 2001, he asked his colleague at the firm, Hefferan, to launch Mindcrest, and the first third party outsourcing legal services company from India ensued.[7] They asked Dalal, an entrepreneur who was experienced in operations in India and in outsourced services, and Deshpande, an IT and process expert,[8] to bring their expertise to the new venture.
In 2006, Mindcrest received $4 million in funding from Talon Asset Management.[9] Mindcrest opened its Pune facility in 2007[10] and moved to an expanded Mumbai facility in 2009.
Also, in 2009, Mindcrest launched its real estate group.[11] Mindcrest now has offices in the following locations:
- Chicago, Illinois
- Mumbai, India
- Pune, India
- San Francisco, California
- Washington, D.C.
- New York, New York
Corporate Initiatives
Data security
Mindcrest received its ISO 27001 certification for its Pune facility in 2009.
Corporate Affairs
Low employee turnover
Mindcrest’s attrition rates are in the single digits. The company has a recruiting process to ensure it hires employees that fit the environment. It retains its employees by offering a performance-driven, non-hierarchical, learning culture.[12]
Diversity in the workforce
Mindcrest has more than 60% women in its workforce of more than 600 people. Women have been the majority at Mindcrest since its inception.[13]
Key people
Members of Mindcrest’s board of directors:
- William E. Wolf – COO, Talon Asset Management[14]
- Manish Kothari – President and Co-founder of AlphaSmart, Inc.
- Walter Freedman – previously COO of Wheels, Inc. and previously CEO of Yoplait USA
- Ganesh Natarajan – President and CEO, Mindcrest Inc.
- George Hefferan – Vice President, Sales and General Counsel, Mindcrest Inc.
Recognition
2007:
- Ranked top 5 LPO vendor by The Black Book of Outsourcing.[15]
- Won the Frost & Sullivan 2007 Growth Strategy Leadership Award for Legal Process Outsourcing.[16]
- Listed as “frontrunner” in ValueNotes industry report.[17]
2008:
- Ranked top 5 LPO vendor by The Black Book of Outsourcing.[18]
- Ranked in the International Association of Outsourcing Professional’s list of “The Global Outsourcing 100”. This list includes companies such as: IBM, Infosys, Accenture, EDS, Hewlett Packard and Wipro.[19]
- Nominated in the top 75 in 2008 by Chicago Innovation Awards.[20] Previous winners include Motorola, Abbott Laboratories, Sara Lee, United Airlines, Walgreen Co. and FeedBurner.
2009:
- Ranked top LPO vendor by The Black Book of Outsourcing[21]
- Won the Frost & Sullivan 2009 Global Core Legal Services Excellence in Outsourcing Award[22]
- Ranked in the International Association of Outsourcing Professional’s list of “The Global Outsourcing 100”. This list includes companies such as: IBM, Infosys, Accenture, EDS, Hewlett Packard and Wipro[23]
- Nominated in the top 40 in 2009 by Chicago Innovation Awards.[24] Previous winners include Motorola, Abbott Laboratories, Sara Lee, United Airlines, Walgreen Co. and FeedBurner.
2010:
- Listed on short list of 8 LPOs by Hyperion Research.[25]
Alliances
Mindcrest was selected by the Association of Corporate Counsel (ACC) as the legal process outsourcing company in its ACC Alliance program.[26]
See also
- Legal outsourcing
- Business process outsourcing in India
- Outsource
- Outsourcing
- Offshoring
- Cyber security standards
- International Organization for Standardization
- List of ISO standards
- Standard of Good Practice published by the Information Security Forum
- ISO/IEC 27001
- The ISO/IEC 27001 Certification Process
References
- ^ Mindcrest Website
- ^ Barlyn, Suzanne."Call My Lawyer ... in India", Time, 3 April 2008.
- ^ "LPOs: Gaining from turmoil", MSN India, October 2008.
- ^ "Offshoring Legal Services to India", ValueNotes, July 2007.
- ^ "Frost & Sullivan Presents the 2009 Customer Value Enhancement Awards", Frost & Sullivan, 18 December 2009.
- ^ "Legal Process Outsourcing (LPO) Vendor List", Hyperion Research, 8 January 2010.
- ^ Sachdev, Ameet."Law Firms Slow to Outsource", Chicago Tribune, 19 January 2004.
- ^ Perez, Juan Carlos."Google to Reveal Apps Enhancements", PC World, 8 June 2009.
- ^ “Mindcrest secures $4m investment from Talon Asset Management”, PRWEB, March 2007.
- ^ “Mindcrest launches new facility in Pune”, Business Line, 24 April 2007.
- ^ “Mindcrest Launches Global Real Estate Due Diligence Group. Team of Experienced Attorneys to Provide Abstracting and Analysis for Real Estate Transactions Worldwide”, PRWEB, June 2009.
- ^ Gupta, Vinita. “The right cultural fit”, Express Computer, December 2009.
- ^ Shah, Vishaal. “Corporates Bet on Fairer Sex”, The Times of India, 8 May 2007.
- ^ [1]
- ^ The Black Book of Outsourcing 2007
- ^ Mindcrest Press Release
- ^ ValueNotes
- ^ The Black Book of Outsourcing 2008
- ^ "The 2008 Global Outsourcing 100", IAOP Website.
- ^ Mindcrest Website - Awards and Recognitions
- ^ "Mindcrest Named Top Legal Process Outsourcer in Black Book of Outsourcing 2009", India Law Journal, 2009.
- ^ "Frost & Sullivan Presents the 2009 Customer Value Enhancement Awards", Frost & Sullivan, 18 December 2009.
- ^ The 2009 Global Outsourcing 100", IAOP Website.
- ^ [www.chicagoinnovationawards.com/nominations/view/38 2009 Finalists]
- ^ "Legal Process Outsourcing (LPO) Vendor List", Hyperion Research, 8 January 2010.
- ^ ACC Alliance Webpage
Further reading
External links
Categories:- Outsourcing companies
Wikimedia Foundation. 2010.
